Introduction: Navigating the E-commerce Landscape
In today’s dynamic e-commerce environment, effective customer communication and efficient lead generation are not just advantages—they are necessities. Businesses are constantly seeking innovative solutions to streamline operations, enhance customer experiences, and ultimately drive sales. Tidio emerges as a significant player in this space, offering an AI-powered customer service platform designed to meet these critical demands. This review provides a comprehensive yet accessible analysis of Tidio’s features, real-world user feedback, and transparent pricing structure, offering valuable insights for e-commerce businesses considering its integration.
Tidio at a Glance: Your All-in-One Customer Engagement Hub 💡
Tidio is an integrated customer service platform that seamlessly combines live chat, intelligent AI-driven chatbots, and a robust help desk system. Its core mission is to empower businesses, particularly small and medium-sized enterprises, to elevate customer support, automate routine tasks, and boost revenue through optimized communication. The platform is engineered for user-friendliness, enabling rapid implementation and efficient management of customer interactions across diverse channels. ✨
A cornerstone of Tidio’s offering is its Lyro AI Agent, an advanced AI component designed to significantly reduce the workload on human agents. Lyro intelligently handles a substantial volume of customer inquiries, freeing up your team to concentrate on more complex issues and high-value engagements. Beyond its automation capabilities, Tidio provides powerful tools for lead generation, sales funnel optimization, and detailed analytics to monitor performance and identify areas for strategic improvement. Its multichannel support ensures consistent customer engagement across preferred platforms, including website live chat, email, Instagram, Messenger, and WhatsApp. 💬
For e-commerce businesses, Tidio offers specialized functionalities that are particularly impactful. Its direct integration with platforms like Shopify allows support agents to access crucial information such as shopping cart details, order history, and even process refunds directly within the chat interface. This level of integration is invaluable for delivering personalized and highly efficient support within the e-commerce context. Furthermore, Tidio’s extensive customization options enable businesses to align the chat widget with their brand identity, ensuring a cohesive and professional customer experience. 🎨
In essence, Tidio positions itself as a holistic solution for modern e-commerce businesses aiming to enhance their customer service capabilities, automate repetitive processes, and foster growth through intelligent, responsive customer engagement. It’s about working smarter, not harder! 💪
Explore Tidio Today! (Your customers will thank you! 😊)
Key Features: Unlocking Tidio’s Potential 🌟
Tidio offers a robust suite of features meticulously designed to elevate customer service and streamline communication for e-commerce businesses. These functionalities span across AI-powered automation, live chat capabilities, ticketing systems, workflow automation, comprehensive multichannel communication, e-commerce specific tools, analytics, customization, and dedicated support.
Lyro AI Agent: Your Intelligent Automation Partner 🤖
Lyro AI Agent stands as Tidio’s flagship AI component, engineered to automate a significant portion of customer interactions. It’s designed to reclaim up to 67% of your team’s valuable time by intelligently addressing common inquiries and executing recurring tasks [1]. Lyro is more than just a chatbot; it’s a sophisticated AI agent with advanced capabilities for a truly conversational experience. Key functionalities include:
- Lyro Actions: This feature empowers the AI agent to perform practical tasks such as providing order updates or qualifying leads. It seamlessly integrates with your external systems to take real-time action, making it a dynamic asset for various business processes. 🚀
- Product Recommendations: For e-commerce platforms, Lyro connects directly to your store’s inventory, accessing your entire product catalog in real-time. This enables it to offer precise and helpful product recommendations based on actual stock and customer queries, significantly enriching the shopping experience. 🛍️
- AI-driven Email Resolutions: Lyro AI can efficiently scan incoming emails and resolve common issues within seconds. This capability offloads a substantial volume of routine email support, allowing your human agents to concentrate on more complex and critical customer concerns. 📧
- Effortless Setup: Tidio prioritizes ease of use, and Lyro AI Agent exemplifies this. It can be integrated into your website with just a few clicks. By providing links to your support content, you can quickly train the AI, ensuring it’s well-informed and ready to assist customers immediately. ✨
- Data-Backed Accuracy: To minimize inaccuracies, Lyro AI Agent is designed to provide answers exclusively from your provided support knowledge base [1]. This ensures consistent and reliable information delivery. ✅
- Multilingual Proficiency: Lyro AI Agent can engage with customers in dozens of languages, including English, Spanish, French, Portuguese, and German, making it an invaluable tool for businesses operating in a global market [1]. 🌍
- Omnichannel Presence: The AI agent operates consistently across all live communication channels supported by Tidio, such as live chat, WhatsApp, Instagram, and Messenger. This ensures a unified and seamless support experience regardless of the platform [1]. 💬
- Intelligent Redirections: For inquiries beyond its knowledge base, Lyro AI Agent can intelligently redirect customers to the most appropriate human support department, ensuring that no customer query goes unaddressed [1]. 🤝
- Natural Conversations: The AI is engineered to understand context and ask clarifying questions when necessary, fostering natural and engaging interactions that feel genuinely human. 😊
- Performance Analytics: Tidio provides comprehensive tools to analyze how your audience interacts with the support system. This includes a time-saved calculator that quantifies Lyro AI Agent’s answer rate and the number of customer problems successfully resolved [1]. 📈
- Continuous Improvement: You can test Lyro AI Agent’s responses in a dedicated playground environment and instantly update its knowledge base using diverse sources like links, PDF files, and manual entries. It also identifies unanswered questions, facilitating ongoing refinement of the AI’s capabilities [1]. 📚
Discover Lyro AI Agent (Boost your efficiency! 🚀)
Live Chat: Instant Connection, Real-Time Support 🗣️
Tidio’s Live Chat functionality provides a direct and immediate communication channel between your business and website visitors. It’s designed to offer rapid responses and a clear pathway for customer inquiries [1]. Key features include:
- Live Typing: Gain an edge by seeing what customers are typing before they hit send. This allows your agents to prepare responses in advance, leading to quicker and more efficient interactions. ⚡
- Canned Responses: Build a library of pre-written answers for frequently asked questions. This enables your agents to respond in seconds, significantly improving efficiency and consistency [1]. 🚀
- Tidio AI Reply Assistant: Leveraging advanced GPT-4 technology, this assistant can instantly transform basic responses into professional, polished messages, ensuring high-quality communication standards [1]. ✨
- User Management: Maintain control over your chat environment by blocking users from accessing the chat widget based on their IP address [1]. 🚫
- Dedicated Chat Page & Transcripts: Offer customers a dedicated chat window for focused conversations. All interactions can be saved as transcripts for your records or sent directly to clients via email [1]. 📂
- Pre-Chat Survey: Collect essential customer contact data before the chat begins. This aids in lead qualification and facilitates effective follow-up strategies [1]. 📝
- Rich Media Support: The chat platform supports sending various file types, including images, text documents, spreadsheets, and videos, enabling comprehensive and visually rich support interactions [1]. 🖼️
- Personalization & Satisfaction: Utilize tags and contact properties to personalize conversations and enhance the customer experience. Tools for measuring customer satisfaction help you assess and improve your service quality [1]. ❤️
- Operational Control: Set specific operating hours, view read receipts, monitor a live visitor list to offer tailored advice, and leverage automatic chat assignment to direct new inquiries to available operators. An offline message feature ensures lead capture even when agents are unavailable [1]. ⏰
Experience Live Chat (Connect instantly with your customers! 😊)
Ticketing: Streamlined Issue Resolution 🎟️
Tidio’s intelligent ticketing system is designed to reduce resolution times and enhance customer satisfaction by centralizing all customer requests. It provides a unified platform to manage, assign, prioritize, and respond to customer inquiries efficiently [1]. Notable features include:
- Unified Ticket Creation: Convert chats and emails directly into tickets, providing your team with comprehensive context and simplifying issue tracking [1]. 🔄
- Automated Workflows: Automate repetitive support actions, such as automatically closing tickets without customer response or sending customized auto-replies, significantly reducing manual effort [1]. 🤖
- Organization & Prioritization: Organize tickets effectively using tags and assign different priority levels to highlight urgent matters, ensuring critical issues are addressed promptly [1]. 🏷️
- Team & Ticket Management: Oversee your team’s ticket handling to assess performance and ensure consistency. Track ticket history and easily reassign ticket ownership as needed. Advanced filtering options enable efficient management of your ticket queue [1]. 📊
- Spam Management & Smart Views: Keep your inbox clutter-free by marking unimportant messages as spam. Utilize smart views to gain insights into how your team handles various subjects, fostering continuous improvement [1]. 👋
Optimize with Tidio Ticketing (Get organized, resolve faster! ✅)
Flows: Automate Your Customer Journey 🌊
Flows are Tidio’s no-code automation paths, meticulously designed to boost lead generation and optimize sales funnels by triggering actions at crucial moments in the customer journey [1]. Key aspects include:
- Intuitive Visual Builder: Create powerful custom automations using an intuitive drag-and-drop interface, eliminating the need for coding skills [1]. 🧱
- E-commerce Templates: Access over 40 plug-and-play Flows scenarios specifically tailored to engage users and drive more sales in an e-commerce context [1]. 🌟
- Live Conversation Integration: Flows can be seamlessly integrated into live conversations, saving time and guiding customers through predefined paths [1]. ⏱️
- Automated Data Collection: Automatically gather customer contact details, streamlining your lead capture process [1]. 🧑💻
- Post-Communication Surveys: Collect valuable customer feedback after chat interactions, providing insights for service improvement [1]. 🌱
- Automated Responses for Busy Periods: Deploy pre-designed conversation Flows to customers when human operators are unavailable, ensuring continuous engagement and support [1]. ⏳
- Abandoned Cart Recovery: Implement automated discounts or reminders to customers who have abandoned their shopping carts, effectively recovering potentially lost sales [1]. 🛒💰
- Third-Party Integrations: Flows can send data to various third-party tools, extending their utility and integrating with your existing tech stack [1]. 🔗
- Advanced Triggers: Utilize sophisticated triggers like scroll percentage or mobile-specific actions to activate automations based on precise user behavior and device type [1]. 🎯
- Seamless Operator Transfer: Flows can smoothly transfer customers to a human operator with pre-configured, translatable messages when human assistance is required [1]. 👋
Automate with Tidio Flows (Boost your sales and leads! 🚀)
Communication Channels: Centralized Messaging 🌐
Tidio consolidates messages from all your communication channels into a single, intuitive dashboard, enabling efficient management of all customer interactions [1]. Supported channels include:
- Website Live Chat: Provide instant answers and support directly on your website [1]. 💬
- Email Integration: Connect multiple email inboxes to Tidio, allowing you to manage email communications alongside live chats [1]. 📧
- Instagram & Messenger: Respond to Instagram DMs, Story reactions, and manage Facebook and Instagram comments directly from your Tidio inbox. Leverage Live Chat and Flows for Messenger communication [1]. 📸
- WhatsApp: Offer instant, 24/7 support on WhatsApp, enhanced by conversation Flows for automated responses [1]. ✅
Manage All Your Channels (Stay connected, effortlessly! 💖)
Order Management (for Shopify): E-commerce Power-Up! 🛒
For Shopify users, Tidio offers invaluable in-built actions during conversations, enabling seamless order management directly within the chat window [1]. This is a game-changer for online retailers:
- Shopping Cart Preview: Agents can view the contents of a customer’s shopping cart in real-time, allowing for tailored assistance and personalized recommendations [1]. 🛍️
- Order History Access: Access past order history to provide personalized advice and support, enhancing the customer experience [1]. 🌟
- Direct Product Recommendations: Agents can suggest specific products directly within the chat interface, facilitating upselling and cross-selling opportunities [1]. 🎁
- In-Chat Order Actions: The ability to cancel orders, modify shipping addresses, and process refunds directly from the chat window significantly streamlines support processes and improves efficiency [1]. 📦
- Instant Discount Offers: Generate and send custom coupon codes to customers without leaving the chat window, enabling quick and effective promotional offers [1]. 💸
- Automated Delivery Zone Checks: Customers can check available order zones independently via Flows, reducing manual inquiries [1]. 🗺️
Optimize Shopify Operations (A must-have for Shopify stores! 💯)
Analytics: Data-Driven Insights for Growth 📊
Tidio provides comprehensive analytics to help businesses understand customer interactions with their support system and identify areas for strategic improvement [1]. Key metrics and insights include:
- Sales Contribution: Quantify Tidio’s impact on your sales value, demonstrating its return on investment [1]. 💰
- Conversation Metrics: Track crucial support Key Performance Indicators (KPIs) such as the number of conversations, missed conversations, hourly occupation, first response time, and time to close [1]. 🎯
- Performance Evaluation: Assess the performance of individual operators and communication channels, and evaluate the effectiveness of your automation Flows [1]. 🏆
- Lead Tracking: Monitor the number of leads successfully captured through Tidio, providing insights into your lead generation efforts [1]. 🧲
- Improvement Suggestions & Comparisons: Receive actionable advice on how to enhance specific metrics and generate insightful charts to analyze and compare data across different time periods [1]. 📈
- Customer Satisfaction (CSAT): Uncover valuable insights into customer satisfaction levels using customer ratings and feedback [1]. 😊
Analyze Your Performance (Make smarter decisions! 💡)
Customization: Tailor Tidio to Your Brand 🎨
Tidio offers extensive customization options, ensuring that your chat widget seamlessly integrates with your brand identity and provides a consistent customer experience [1]. Features include:
- Visual Branding: Customize background colors and pictures, and position the widget on either the right or left side of the screen to match your website’s aesthetic [1]. 🖼️
- White-Labeling: Option to remove Tidio branding from your live chat widget, ensuring your brand remains front and center [1]. ⭐
- Visibility Control: Define when and where the chat widget appears, including specific pages, device types, or during designated working hours [1]. 🚦
- Personalized Welcome: Customize the welcome message users see when they open the chat window, creating a positive first impression [1]. 👋
- Permission Management: Control access levels for your operators to specific sections and features within your Tidio panel, ensuring security and organization [1]. 🔒
- Multilingual Welcome: Welcome messages can automatically display in the visitor’s default browser language, offering a thoughtful and inclusive experience [1]. 🌐
- Developer Flexibility: API documentation and script templates are available for developers to connect to Tidio and fine-tune the widget to specific requirements [1]. 💻
Customize Your Widget (Make it uniquely yours! 🖌️)
Departments: Efficient Customer Routing 🏢
The Departments feature in Tidio is designed to efficiently direct customers to the most appropriate person or team within your organization, leading to faster problem resolution and improved customer satisfaction [1]. This includes:
- Team Grouping: Organize your operators into distinct departments based on their expertise or function [1]. 🧑🤝🧑
- Automated Ticket Routing: Automatically route incoming tickets to the correct department, significantly speeding up response times and ensuring inquiries reach the right specialists [1]. 🚀
- Personalized Notifications: Notify specific operators only about the tickets they are managing, reducing notification overload and improving focus [1]. 🔔
- Automated Ticket Closure: Set up tickets to automatically close once they are resolved, streamlining your workflow [1]. ✅
- User-Driven Reassignment: Empower users to choose the department they wish to contact via conversation Flows, providing a more personalized support experience [1]. 💪
Streamline with Tidio Departments (Optimize your support workflow! ⚙️)
Support: Always There When You Need It 🆘
Tidio provides comprehensive and responsive support to its users, emphasizing quick resolution times and dedicated assistance [1]. Support options include:
- Email & Live Chat Support: Access support 24 hours a day, Monday through Friday, via email or the live chat widget for prompt assistance [1]. 📧💬
- Dedicated Customer Success Manager: For higher-tier plans, a dedicated manager provides personalized recommendations for support and lead generation chatbot scenarios, and identifies optimization opportunities [1]. 🌟
- Implementation Specialist: A dedicated team assists with setting up your Tidio solution and integrating it with third-party business applications, ensuring a smooth onboarding process [1]. 🤝
- Account Reviews: Receive detailed reports on your account setup and actionable insights to enhance your support and lead generation processes [1]. 📈
- Training Sessions: Participate in training sessions led by Tidio specialists to maximize your understanding and utilization of the platform [1]. 🎓
- Flows Building Assistance: Receive expert guidance and assistance in creating tailored Flows scenarios to meet your specific business objectives [1]. 💡
Access Tidio Support (They’ve got your back! 💪)
User Perspectives: What Real Users Are Saying 🗣️
Understanding real-world experiences is crucial for a comprehensive review. While direct access to G2 reviews was unfortunately hindered by a CAPTCHA verification, valuable insights were gathered from discussions on Reddit. These conversations offer a candid look into Tidio’s practical application and user sentiment. 💬
Insights from Reddit Discussions
Discussions on Reddit frequently highlight Tidio’s accessibility and effectiveness in lead management, particularly for users with limited technical expertise. The platform’s straightforward setup and automation capabilities are often praised. 👍
- Ease of Use for Non-Technical Users: A Reddit user, Mattressguy999, initiating a discussion about implementing AI chatbots, noted the simplicity of Tidio: “My mom has a business and a website and needs helping handling leads. I started looking into making one for her. I have no tech experience or experience in this, but using tools like Tidio seem simple enough.” [2] This sentiment underscores Tidio’s low barrier to entry. 🚀
- Developer Endorsement: A Tidio representative, Bart_At_Tidio, corroborated this user-friendliness, stating, “You’re totally on the right track. This is exactly the kind of thing we built Tidio for, and I think (and hope!) it’s easy enough for someone with your background to use.” [2] This direct affirmation from the company reinforces its commitment to user accessibility. ✅
- Practicality and Scalability: Another insightful user, ai-agents-qa-bot, provided a detailed breakdown of why platforms like Tidio are practical for businesses, even without a technical background. They emphasized:
- “User-Friendly Interfaces: These tools are designed to be accessible, often featuring drag-and-drop interfaces that simplify the chatbot creation process.” (Think intuitive design! 🎨)
- “Quick Setup: You can get a basic chatbot up and running relatively quickly, which is beneficial if you’re looking to help your mom right away.” (Time is money! ⏱️)
- “Customization Options: Many of these platforms allow for customization, enabling you to tailor the chatbot to specific business needs, such as handling leads for real estate.” (Tailor it to your needs! ✂️)
- “Scalability: If you find success with your mom’s business, you could potentially offer similar services to her realtor friends, leveraging the same tools.” (Grow without limits! 🌱)
- “Learning Opportunity: Using these platforms can provide you with valuable experience in chatbot development, which could be beneficial if you decide to expand your skills in the future.” (Invest in yourself! 📈)
- Importance of Clear Objectives: Some users stressed the importance of defining clear objectives before implementation. An anonymous user advised, “if you’re getting non specific answers, you are asking non specific questions. figure out what features exactly you’ll need and how it will be used. you’ll need to figure how it will be integrated into the website or software.” [2] This emphasizes the need for a clear strategy to maximize Tidio’s benefits. 🎯
- Alternative Considerations: While Tidio generally receives positive feedback, some users expressed preferences for alternative solutions based on specific functionalities. One anonymous user mentioned, “I prefer VoiceFlow. You can create AI chatbots and AI voice agents. So if leads call them, AI agents can answer the calls.” [2] This indicates that while Tidio is versatile, specific niche requirements might lead users to explore other tools. 🧐
In summary, Reddit discussions largely affirm Tidio’s position as an accessible and valuable tool for AI chatbot implementation, particularly for small businesses and individuals new to the technology. The feedback reinforces its strength as a user-friendly solution for fundamental to intermediate lead handling and customer interaction requirements. ✨
See What Users Are Saying! (Real talk from real people! 🗣️)
Pricing & Competitive Positioning: Value for Your Business 💰
Tidio employs a flexible and transparent pricing model designed to accommodate businesses of varying sizes and operational needs, from emerging startups to established enterprises. The core of its pricing structure is based on the volume of conversations with a human agent, complemented by optional add-on automation features. This modular approach allows businesses to tailor their investment precisely to their specific requirements and evolving usage patterns. 📈
Understanding Tidio’s Pricing Structure
Tidio offers a tiered pricing system, commencing with a free plan that provides essential functionalities. This makes it an attractive entry point for small businesses or those seeking to explore the platform without an initial financial commitment. Beyond the free tier, pricing scales according to the number of human agent conversations per month, with options ranging from 100 to over 5000 conversations. For instance, the ‘Starter’ plan is available at approximately $24.17 per month when billed annually, presenting a cost-effective solution for consistent usage. 💸 [3]
In addition to the base plans, Tidio provides optional add-on automation features that significantly enhance its value proposition:
- Lyro AI Agent: This powerful AI-driven add-on starts at $0 per month and is engineered to automate a substantial portion of customer inquiries. It offers various tiers for Lyro AI conversations, from 50 one-time conversations to up to 1000 conversations per month. Tidio highlights that Lyro can reclaim up to 67% of a team’s time and estimates significant savings on support costs, making it a compelling investment for businesses focused on reducing operational overhead. 🤖 [3]
- Flows: The Flows feature, also starting at $0 per month, is designed to optimize lead generation and sales funnels through intuitive, no-code automation paths. It includes different tiers based on the number of visitors reached per month, ranging from 100 to 100,000. Tidio suggests that Flows can lead to a notable 26% conversation uplift, indicating its potential to drive both sales and customer engagement. 📊 [3]
Key Pricing Considerations for Businesses
Tidio maintains transparency regarding its billing practices. A “billable conversation” is clearly defined as one where a human agent sends at least one message to a visitor. This ensures that businesses are only charged for active human engagement, not for automated interactions or multiple messages within a single conversation. Tidio also offers a 7-day free trial for all features, allowing potential users to thoroughly evaluate its capabilities before committing to a paid plan. Furthermore, a free version with basic functionalities remains available indefinitely. ✅ [3]
Flexibility is a cornerstone of Tidio’s pricing strategy, as users have the option to modify their subscription at any time. The platform also supports the integration of Tidio live chat across multiple websites or stores, a significant advantage for businesses managing diverse online presences. Lyro AI Agent and Flows limits refresh monthly, ensuring consistent access to automation features. 🔄 [3]
Competitive Landscape and Positioning
Tidio strategically positions itself as a comprehensive, AI-powered customer support platform that seamlessly integrates live chat, chatbots, and a help desk. Its competitive advantage is rooted in its ease of use, rapid setup, and inherent scalability. These attributes make it particularly appealing to small and medium-sized businesses, as well as individuals who may not possess extensive technical expertise. The user testimonials from Reddit strongly corroborate this, emphasizing its accessibility and immediate value for fundamental to intermediate lead handling and customer interaction requirements. 🌟 [2]
In comparison to more complex or custom-built solutions, Tidio offers a more streamlined and user-friendly experience. While it may not provide the same depth of highly specialized functionalities as some enterprise-level platforms, its robust feature set, combined with flexible pricing and a strong emphasis on automation, establishes it as a formidable contender for e-commerce businesses seeking efficient and cost-effective customer service enhancements. The dedicated integration with platforms like Shopify further solidifies its position as a tailored solution for the e-commerce sector. The availability of a free plan and modular add-ons also empowers businesses to commence with a minimal investment and expand their capabilities incrementally as their needs evolve, providing a highly scalable solution in a competitive market. 🚀
Discover Tidio Pricing (Find the perfect plan for your business! 🎯)
The Verdict: Is Tidio Your E-commerce Hero? 🦸♀️
After a thorough examination of Tidio’s comprehensive features, analysis of real-world user feedback, and a detailed breakdown of its flexible pricing structure, the conclusion is clear: Tidio is a highly effective and user-friendly AI-powered customer service platform, particularly well-suited for e-commerce businesses. 🥁
The platform’s primary strength lies in its ability to democratize AI-driven customer support, making it accessible even to users without extensive technical backgrounds. The emphasis on ease of setup and intuitive interfaces, as consistently highlighted by user feedback on Reddit, significantly lowers the barrier to entry for businesses aiming to implement sophisticated customer engagement tools. Its robust multichannel support ensures that businesses can effectively engage with their customers across their preferred communication platforms, fostering seamless and consistent interactions. 💬
While Tidio excels in automating routine inquiries and streamlining support operations, it is important for users to maintain realistic expectations regarding its capabilities when compared to highly customized, enterprise-level solutions. However, for the vast majority of e-commerce businesses, Tidio presents a powerful and cost-effective alternative that can substantially enhance both customer satisfaction and operational efficiency. ✨
The flexible pricing model, which includes a generous free plan and scalable add-ons for AI and automation, further enhances its appeal, allowing businesses to tailor their investment to their evolving needs. The specialized Shopify integration is a significant advantage for online retailers, providing direct access to crucial order information directly within the chat interface. 🛒
Considering its comprehensive feature set, user-centric design, positive user testimonials (especially concerning its accessibility), and adaptable pricing, Tidio is highly recommended for e-commerce businesses seeking to optimize their customer service and lead generation efforts. It’s a tool that empowers businesses to work smarter, not harder, ultimately leading to improved customer relationships and increased sales. 🚀
Ready to transform your customer service and boost your sales? Click the button below to get started with Tidio today! Your customers will love you for it! ❤️
Get Started with Tidio Now! (Your business will thank you! 😊)
References
[1] Tidio. (n.d.). Tidio’s Tools, Features, Solutions, and Capabilities. Retrieved from https://www.tidio.com/features/
[2] Reddit. (2025, May 22). Is it naive for one to think they can use Tidio, ChatBase, Landbot, etc, to create AI Chat Bots for businesses? Retrieved from https://www.reddit.com/r/AI_Agents/comments/1kt1qxp/is_it_naive_for_one_to_think_they_can_use_tidio/
[3] Tidio. (n.d.). Tidio Pricing—Find the Best Plan for Your Business Needs. Retrieved from https://www.tidio.com/pricing/
